Dwight's co-worker and fellow bureaucrat. He is new to the service and has not taken long to hit the walls of red tape that haunt Dwight.
The disenfranchised bureaucrat who has been in the trenches far too long. He tells it as he sees it, but despite his sarcasm he believes strongly in the work he is doing.



Dwight's co-worker and fellow bureaucrat. She too has been in the service for what seems like a lifetime, but somehow manages to remain out of touch with the red tape all around her.

The decision maker in the service who bumbles his way from decision to another. He is adept at dithering and totally clueless of all the talents lurking deep within the service